About Us / Quality Certification
Our quality assurance staff maintains process surveillance of all production operations, in addition to conducting incoming material, first article, lot, and in-process component inspections. Our clean room assembly facilities utilize the latest performance and reliability test equipment in order to test critical performance functions for compliance. Noise and vibration are also measured on finished products to further classify bearings for customer requirements.
ISO 9001:2008 - The Latest ISO Quality Management Standard
ISO 9001:2008 provides a number of requirements that must be fulfilled to achieve customer satisfaction through products and services which meet customer expectations. This includes a requirement for planned and continual improvement of the Quality Management System.
Our quality standards provide customers with peace of mind.
In the rare event there is a problem with a part, we can quarantine any questionable parts as well as let our customers know how many and during what time-frame suspect parts were shipped to them.
Since the majority of our business is in the auto industry, we diligently maintain our ISO/TS 16949 certification. This is a quality standard established by auto OEMs to assure our customers that we have a system in place that defines the production processes and audits our processes to confirm that they remain consistent.
This certification takes 1-2 years to earn. It requires a multi-employee quality department to maintain, regular audits by outside, independent, third-party auditors, periodic customer audits and a lot of focus.
OUR QUALITY POLICY
Our Quality Policy focuses on increasing customer satisfaction through:
♦ Strategic management of our Corporation
♦ Consistently meeting customer requirement
♦ Continuous improvement of our processes
The management and employees of Mechatronics, Inc, and the National Precision Bearing Group are committed to meeting customer requirements and expectations. We want to assure our customers that we have a Quality Management System capable of providing quality products and services on time.